Unable to create account, No verification email
I have been trying to create a new account all day using both a windows 10 Computer and an android device. I never get the verification email to verify the new account. I am a gmail user so there are no spam folders, and I have looked in every other possible folder within gmail.
However, I was able to create this support account, using the same email address. The support account did send a verification email (which landed in my primary gmail inbox) and as you can see I am now logged in creating this post. The credentials to this support account do not allow me to login in to simplecommands.
Something must be wrong with the account creation process within simplecommands. Hopefully someone is monitoring these posts.
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Anyone???
I am having the same problem. I cannot logon.
I had to email support, and after a few days (Today) they contacted me. They were able to locate my attempts and manually enabled me. Perhaps try the same.
I have experienced the same issue. I have been able to log-in for this but unable to log-in to the app??
Same here, been trying for hours. Please help!
I I am having this same issue today, been trying all afternoon. Is there anyway to talk to a person at SimpleCommands?
Same here. Emailed support 2 days ago
Same problem!
Same.
I have had no luck over several days now. I can get to this page and login but not the app
I also haven't received email confirmation. This is very frustrating. How do I resolve?
I'm having same trouble. Even emailing them as the website suggested doesn't activate account. Help would be appreciated.
Not professional. Getting what one pays for here for sure. I'm wondering if the owner of this app doesn't want new users or if there is a serious security issue which makes me reconsider using with MyQ smart home devices. I've heard this is a powerful tool for smart home device setup with Alexa, but if this is the best the owner can do - may have to just count me out. I suggest others also consider likewise.
I found the email in my junk/spam folder.
Doesn't work for me either!! I've been requesting verification for weeks with no response!
I am an IT Systems Admin. Moved into our new home January 2021. I have really wanted the MyQ feature to drive up to home and automatically have the garage door open. Tried making a SimpleCommands account with my Gmail and never received the verification email. After trying a couple more times, gave up. Yes I looked in junk/spam.
Today 5/23/21 decided to try again. Signed up with my Gmail. Still no luck.
Decided to try with my Msn alternate account. No luck.
Figured WTH, and tried with my unused iCloud account. Boom. Verification email.
I now am able to control my garage using Alexa!
Keep trying different emails and maybe yours will finally come through ;)
Same problem. I sent emails to support and no one gets back to you...smh
Same problem, sent message to tech support 5 days ago and no answer yet
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